Calls made on Tuenti are now more multidevice than ever

Posted on 4/28/2016 by Darío Alonso, Product Manager

Did you know that our VozDigital clients in Spain receive calls even in impossible situations? It’s true, they don’t miss any calls because now they can receive them on all their devices that are connected to the app (smartphone, tablet, or the computer’s browser); whichever is closest at hand.

For example, the battery of Sergio’s mobile ran out and he’s expecting an important call from work. Not a problem because his tablet has the Tuenti app installed, meaning he can take the call on his tablet just like on his smartphone.

Another example is Laura who’s going to her town and has no coverage in her home. Because she has Wi-Fi, this is not a problem. She can make and receive calls through the app on any device without the other person ever knowing.

Another situation where this feature is very useful is overseas and being able to receive calls on your Tuenti number just as if you were in Spain, and without any roaming costs. We explain more examples on how to receive calls in impossible situations in the Help section. And the best thing is that our clients don’t have to do anything, or worry, about activating or deactivating options in their accounts; we take care of that.

An extra 3GB to browse nonstop this summer

Posted on 4/04/2016 by Jose Novo, Customer Loyalty

How would our customers feel if we told them that the data they use during April and May would be refunded to them in July and August? That’s right. They’d be delighted.

Just as a boomerang comes back to you, the data you use in spring will be added to your tariff in summer, i.e., we’ll refund you the data in order to ensure your holidays are perfect.

Both postpaid and prepaid customers (whose tariff remains active until the end of August) who are not taking advantage of the .Double promo can receive up to 1.5 GB extra in July and 1.5 GB extra in August, depending on what they have used previously.

You can find all the details on this promotion here. Now all you need to do is browse and join the boomerang effect ;)

Is there a coder in the room?

Posted on 3/11/2016 by Daniel Pañeda, Principal Software Engineer and Alfredo Beaumont, Senior Software Engineer

The date many fans of computing challenges have been waiting for is here: today, we’re opening registration for the .Tuenti Challenge 6!

As usual, the contest consists of two stages. All registered participants can take part in the first stage, which is online and which will take place between April 25 and May 3; only the 10 finalists who solve the greatest number of challenges set by our engineering team will reach the second stage, which is in-person and which takes place on May 27 in our offices.

Almost 10,000 people have registered for our competitions since we launched the first edition in 2010 to spend the day and night solving the problems we set every year. This year, these problems will be focused on algorithms, reversing and optimization.

Anything else? Yes. Some of the finalists will get to form a part of our team.

Registration is open today at 13.37 h (GMT+1). In order to participate, all you need to do is register on the .Tuenti Challenge 6 website. You will find all the information contestants need to know before participating on this site, in addition to the legal bases of the competition.

For further information, here are the challenges set at previous editions. Good luck!

New design, new experience: focusing on communication

Posted on 3/02/2016 by Paul Iliffe, VP Product

.Tuenti has changed a great deal in recent years: we have gone from being Spain's largest social network to become a digital operator which is a standard-bearer for innovation, is always at the service of our customers to facilitate and enhance their communication, and which currently operates in 5 countries.

The reason for this change lies in the fact that the profile of our users has evolved dramatically during this time, with the priority now on direct communication between people - mainly through VozDigital - but also on the other communication features and products that we offer.

In our mission to enhance people's communications, we wanted to look at things from another perspective and we started working on a new version of the application with three very clear objectives:

  • We wanted an application that was made to communicate and which placed a special focus on calling;
  • An application that needed no explanation and was easy and natural for users,
  • That would involve a unique experience, both for our customers and users.

This process made us completely rethink the structure of the information and all the elements that make up our app, and led us to approach the development of the new version as if it were a completely new application, where we should only include things that comply with the principles we had defined. And so, after great teamwork involving the whole company, today we present the new version of our new application!

As part of this revamp, this new version of the app enables our users to reminisce about old times by offering the ability to create a video with the most popular photos from their .Tuenti experience which they can share on social networks. In addition, we provide the option to download all the photos in a ZIP file sorted by folders, one of the most requested features.

What's more, we are giving away 50 free VozDigital minutes so that all those users can get to know the company's new reality. Without needing to change operator or become a .Tuenti client, anyone can have their phone number in the cloud, in an app, so that you can use it on any device (phone, computer or tablet) to make calls to national and international landlines and cell phones, even without your SIM card and without GSM coverage (via a WiFi network). Whichever operator you're with.

Update the .Tuenti app and you're done!

.Our clients won’t have to pay their bill again

Posted on 2/08/2016 by Sara Lekanda, Product Marketing

Here at .Tuenti, we believe there’s strength in numbers and that’s why we want to reward those who think like us. How? By rewarding them with credit.

For every friend a client brings to .Tuenti, both will receive €10 instead of the usual €5, thanks to this promotion, which will be available until March 31.

In all other aspects, our Invite and Earn system will continue like normal. After receiving the €10, the initial client will continue to receive €0.50 a month as long as his friend continues with us. And as if that isn’t enough, if this invited friend invites other friends, the initial client will receive €0.20 for each of them. In other words, the more friends invited, the more credit you gain. No promos involved.

For example, Fulanito receives €50 for bringing five friends to .Tuenti and, if each of those friends were to invite a further five friends, Fulanito would receive €7.50 each month. Sounds good, doesn’t it?

Furthermore, new clients to .Tuenti will be able to enjoy the .Double Promotion this month, which offers double the data and double the minutes for €7, the same price as always.


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