Tuenti Móvil, the best carrier in the area of innovation for 2014

Posted on 10/17/2014 by Tuenti Team

For the second year in a row, Tuenti Móvil has received the carrier of the year award for the innovation category in the 4th Edition of the ADSLzone Group Awards for technological excellence. Last year we received the award for the launch of the Zerolímites service, and this year we have been recognized for VOZDIGITAL, our new communication proposal that integrates Telco services and a mobile application. VOZDIGITAL, which was introduced this past July, allows making calls to landline or cell phone numbers using our app via WiFi or 3G coverage, and without consuming data allowances. It is also a cloud service that does not rely on a specific device and offers completely integrated communication services (regular GSM calls, VoIP calls, voicemail, chat, text messaging, audio messages, etc.) in our app.

We would like to thank readers and the teams at ADSLzone and MovilZona for acknowledging the value of our work and recognizing, once again, our carrier as the most innovative of the year. It is an honor for the entire Tuenti team to receive a recognition of this sort that once again endorses our commitment to technology as the strategic basis of our differentiated offering of cloud phone services. It serves as an excellent stimulus to continue innovating in the world of mobile communications. ;)

Important advances in our pioneer voice over IP calling service

Posted on 3/27/2014 by Paul Iliffe, Product Manager

We were pioneers in adding the possibility of making voice over IP (VoIP) calls to our new Android cell phone application in June 2013 that allowed users to make free calls without consuming voice minutes. Since then, we have been developing the beta phase of this service, and today we are launching a new update in the latest version of our Android application that includes significant improvements to the app's voice calling service. Version 4.3 contains quality improvements, especially in terms of phone call audio and regardless of whether calls are made via a WiFi or 3G network, and calls made to friends and contacts using the Tuenti app are now more stable.

It is important to point out that Tuenti Móvil customers can make these calls using the Tuenti app without consuming cell phone data allowances thanks to Zerolímites, which is completely innovative and exclusive in the cell phone operator market. In addition to making free voice calls using this improved functionality, customers may also navigate the Tuenti website and app for free without using data allowances, even if they have already been consumed.

Another important feature is that as of today, the VoIP service is compatible for the first time with the web (using the Chrome browser), which means that users can make or receive free voice calls on their computer via the Tuenti application.

These improvements require users to update to the latest version of our Android app in order to benefit from its new multiplatform advantages.

Go ahead and update to test the new voice calling service using Android or the Internet, and talk without using minutes. It will soon be available for iPhone as well.

Presenting Tuenti Móvil as the first social, in-the-cloud MVNO with tariffs that are simpler and more competitive

Posted on 1/23/2014 by Sebas Muriel, Chief Operating Officer, and Alejandro Vázquez-Guillén, VP of Business Development, Marketing and Sales

At the press conference this morning, we presented the new company strategy and the new tariffs of the mobile operator on a stage full of clouds. We’re developing an operator that’s very different than the rest due to our cutting-edge investment in technology and innovation, and an integrated social communications app which sets us apart from all of the other mobile operators in today’s market. We’re the very first Telco 2.0, and we’re developing unique, in-the-cloud services which allow clients to use our services no matter where they are, from any device. Tuenti Móvil is a high quality, simple, and transparent service. We, as an operator, understand clients better than anyone else. We were the very first Tuenti Móvil users, and we want to respond effectively and in the way we know best, with what we really need: the best communications service, the most advanced technology, and the most competitive tariffs on the market. We are a Cloud Phone Company invested in developing integrated, in-the-cloud communication services for operator clients.

Starting today, our Tuenti Móvil tariffs are simpler and more competitive than ever. We offer 3 tariffs for both prepaid and contract clients, which are available both online and in stores. We’ve been listening to our clients and we’ve innovated within the market once again with unbeatable tariffs and an investment in value added services that no other MVNO can offer.

These are our new tariffs, presented under the slogan The best gig of your life: a 1 GB monthly bundle with calls at 0 cents/minute for the first 30 minutes + connection fee, for 7.25 euros (VAT included); a 1 GB monthly with 75 minutes and free calls to any operator for 10.75 euros (VAT included), and another monthly bundle with 1.5 GB and 150 minutes of free calls to any operator for 18 euros (VAT included). All bundles include the Zerolímites service.

We also announced the upcoming launch of a new BonoPlus extension bundle for prepaid lines with the Monthly Internet Bundles: in addition to the 300 MB for 3 euros (VAT included) that will lower in price, a new 500 MB BonoPlus bundle for 5 euros (VAT included) will be available. Both Bundles can be purchased as many times as a client wishes once s/he has consumed at least 80% of the monthly bundle, without losing unused MBs, since BonoPlus is activated once the Monthly Internet Bundle has run out entirely.

Tuenti Móvil clients and users of the Tuenti app can use the integrated management services for free, which are located in the “Tuenti Móvil” tab in the app’s side menu. There, clients can view their available credit, the data they’ve used, check messages, see their call histories, top up credit, purchase Bundles, etc. In addition to offering direct access to the customer support service, it is totally integrated with the communication services that allow for chatting, photo sharing, sounds, and video messages with Tuenti contacts and friends.

Zerolímites on Video – Telecom 2.0 has arrived

Posted on 10/02/2013 by Sebas Muriel, VP of Corporate Affairs

Here at Tuenti, we’re committed to innovation. We’re reinventing social and mobile communication. The present and future are feeling the impact of mobility and total connectivity. That’s why we’re focusing on products that provide value-added services to our users. Now, with Zerolímites, we’ve brought this vision to life: no other operator today can offer something so unique. No other offers its own app that lets clients speak (VoIP), chat, and share with a network of friends even if they don’t have any credit left. Users can be connected without using data or credit because none of their traffic within the app is deducted. We break down barriers. Within the sector, we’ve integrated unprecedented features and possibilities with the user experience. Now, account management and support can be found in the same app. And the best thing? This is just the beginning. We’ve set the foundation for telecom of the future, and we don’t see any limits to improving, reconsidering the norm, and searching for the best stimuli for continued innovation.

Today we’re presenting a video that explains, in one minute, the integration of both worlds: social communication and the telecom sector – Tuenti and Tuenti Móvil, with the most innovative added-value service: Zerolímites. We hope you like it ;)

Limitless Calling, Chatting, and Sharing with Tuenti and Tuenti Móvil

Posted on 6/13/2013 by Zaryn Dentzel, Ceo and Founder

Today we’ve presented a new strategic concept which unites Tuenti and Tuenti Móvil. It’s called Zerolímites and is a totally innovative positioning strategy within the market, both in the telecommunications and social communications sectors, to call, chat, and share with no limits with Tuenti and Tuenti Móvil.

Zerolímites is our revolutionary offer that, for the first time, unites our MVNO and our app, allowing a limitless usage which does not consume data or credit. Zerolímites allows our Tuenti Móvil customers to use Tuenti even if they do not have phone credit since the data traffic on the Tuenti app is not counted as consumed data and therefore, does not affect phone credit.

This offer is based on three fundamental pillars:

- Zerocredit: now, even without credit, you’re connected.
- Zeroconsumption: stay connected and forget about having to count megabytes.
- Zerobarriers: call your friends for free from our app no matter what mobile operator they use.

Starting today, Tuenti app usage will not consume data or credit to make calls (through our VoIP service), chat, or share photos. This is not a new tariff, but rather an added-value service for all of our current and future customers and users who will be able to use the Tuenti app without consuming their gigs and even without credit, with Zerolímites.

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