One million Iberia passengers to find out they don’t have to pay more for international calls

Posted on 10/14/2015 by Kiko Gámez, Global Brand & Marketing Director

What better way to ensure everyone knows that with .Tuenti you don’t pay more for calling to and from abroad than by traveling with all those people who do pay more when they leave the country?
As of today, all travelers who take a flight with Iberia will find the solution to avoid additional call costs printed on their boarding pass: Try .Tuenti without changing operator.

The campaign has already been rolled out and you’ll find our message on over 1,000,000 boarding passes. So, since every traveler looks at their boarding pass 5 times on average, they’ll be left in no doubt that .Tuenti is the best way to avoid paying more to call. And to prove it, we’re giving away 50 free minutes.

Introducing new functionalities in the .Tuenti calls service

Posted on 10/01/2015 by Juanfran Lablanca, Product Manager

Once again, we’re breaking new ground in the sector by offering value-added services at no additional cost to our customers. Today we’re rolling out updates to our cloud-based mobile communications service. From now on, our customers can take full advantage of having their .Tuenti number in the cloud, even when they are overseas or in Spain but without GSM coverage; plus they don’t need to have their physical SIM with them. They just need to have any device with an Internet connection handy. Sounds complicated? It’s not:

  • Emanuela lives in Spain and travels regularly to her home in Italy. It’s quite tedious for her to have to take two different handsets with her, with two local SIM cards –one Spanish and one Italian-, and she prefers not to take calls from Spain when she’s in Italy and vice versa in order to avoid the costs that this entails. That’s why Emanuela enables the option on her .Tuenti app to only receive calls via VozDigital and thus avoids any roaming charges.
  • Pedro does the same when he visits his grandparents in the village. The GSM coverage there is poor, which means that incoming calls tend to break up and the conversation doesn’t flow. With .Tuenti, he can make and receive calls with his phone number via the Wi-Fi at his grandparents’ house, the village canteen or the bar on the square.
  • Pablo has just started working for a new company who have given him a work mobile, but he also wants to keep his personal phone number. To avoid having to buy a dual-SIM phone, Pablo accesses his personal line from the .Tuenti app installed on his work phone, so that he doesn’t miss any calls, whether personal or professional.

We are gradually rolling out this new functionality to all our Android customers as well as to all those users who take advantage of .Tuenti’s cloud-based benefits without having to be a customer of ours and without the need of having a physical SIM card. This service is also available on the desktop version of .Tuenti, and soon will be available for customers using iOS devices.

Are you on Erasmus in Spain? Go ahead and call home; it’s easy!

Posted on 9/15/2015 by Laura Castilla, Marketing Manager .Tuenti

We want international students to call home and tell their friends and family how good it is over here. That’s why today we’re presenting a page to make these students aware of the benefits of .Tuenti.

Because our customers can make calls to 36 international destinations, including landline and mobile numbers, at no additional cost by using VozDigital calls, which are included in any of our monthly tariffs. What’s more, anyone can try out the .Tuenti experience before signing up for a .Tuenti mobile number, without changing operator. We couldn’t make it any easier!

For all these reasons and because our corners, lifestyle and fantastic food (typical Spanish) should be shared, we urge Erasmus students to tell their friends and family without spending more. Because we know that as a student you have to avoid unnecessary expenses. That’s why .Tuenti is the perfect mobile company for international students in Spain. As well as for those who aren’t.

We’ve increased the number of international destinations you can call using VozDigital

Posted on 7/09/2015 by Juanfran Lablanca, Product Manager

Since last April our customers have been able use their VozDigital minutes to call landlines and mobiles in 24 international destinations without having to pay more. Today, we’re adding 12 more countries to that list, because we keep breaking down barriers in the telco sector and what better way than by breaking down geographical barriers.

Starting today, the following destinations will be added to the 24 international destinations announced in April: calls to landlines in Morocco, Brazil, Hungary, New Zealand, Slovakia and Estonia; calls to mobiles in Israel, and calls to landlines and mobiles in Romania, China, Poland, India, Bulgaria and Lithuania.

As always, our customers can call via the .Tuenti app (on Android or iOS) or via the web (using Chrome, Opera or Firefox browsers) without the person receiving the call needing to have the .Tuenti app installed on their mobile or needing to be a .Tuenti customer. All this without any increase in the monthly tariff.

And, as if that wasn’t enough, anyone who is registered with .Tuenti can call their friends or family around the world thanks to the 50 VozDigital minutes we’re giving away so you can try the .Tuenti experience. Without needing to change operator.

Tuenti Móvil customers can now make international calls using VOZDIGITAL without any additional charges

Posted on 4/22/2015 by Juanfran Lablanca, Product Manager

Here at Tuenti, every day is spent working to improve and set new standards in the telco market. That’s why, today, we are presenting VOZDIGITAL international calls to 24 landline destinations and 10 mobile destinations. Among the destinations included in this first phase of international calls are the United States, the United Kingdom, Italy, Germany, France, Portugal, Mexico, Argentina, Peru, Andorra and the Netherlands, among others.

Our customers can now make calls via the app or the Tuenti website to their friends and relatives living abroad, to both landline and mobile numbers, without them needing to have installed the app and without paying a fortune on international tariffs. These calls are included in any of the contracted rates and can be made via iOS and Android devices which support VOZDIGITAL, as well as from any computer through the Tuenti website (using the Chrome, Opera and Firefox browsers).

As well as the possibility of calling from the Tuenti app to any number through GSM without worrying about the price, all tariffs include now SMS so that our customers can communicate from the app with all their contacts who don’t have the Tuenti app installed, with no extra charge. That’s why we offer 200 free SMS to our customers so they can send them to their contacts via the app.

To finish with, now with the Tuenti app (for iOS and Android) our customers can configure their voicemail depending on what they are doing. Very fast and accessible from the app. Because this version includes the “mode” feature, which allows us to show the mode in which we are to our contacts so that they know if we are available, working, traveling or daydreaming. There are some predefined modes, but you have also the option to customize it writing the message you choose, and you will be able to record a different voicemail greeting for each mode as well.

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