We are improving the user experiences of our telco services in the Tuenti app

Posted on 9/22/2014 by Paul Iliffe, Product Manager

Today we are introducing version 5.3 of our app for Android, which will also be available for iOS in the coming days. It is focused on improving the user experiences of our telco services through the app for Tuenti Móvil customers.

In version 5.3 for Android, we have improved the call interface so customers may choose between VOZDIGITAL, the mobile network, or call app to app. Information will be displayed on-screen regarding the mobile network's connection quality and the status of the VOZDIGITAL bundle, allowing customers to know at any time whether any minutes remain in their tariff.

The chat is now a key aspect of the telco integration within the application and it now provides clearer information on the types of communication the user has made with contacts, making it easier to identify voicemail messages, text messages or calls. We have also completed access to and searching for contacts, providing iOS and Android users with relevant information such as the contact's phone number at a glance. It is now also easier to identify the type of call selection (app to app or VOZDIGITAL).

With this new version, we continue to improve the service for making free app to app calls in terms of the service's quality and stability. In addition, as of now, iOS and Android users can make calls using open WiFi networks in places where it was not possible in the past (such as university campuses, airports, etc.). At the same time, with this latest update of our app, which first updated version (1.0) called Classic was launched in 2012, will be no longer supported. It's time to update the app in the Android store! Coming soon for iOS!

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