Introducing new functionalities in the .Tuenti calls service

Posted on 10/01/2015 by Juanfran Lablanca, Product Manager

Once again, we’re breaking new ground in the sector by offering value-added services at no additional cost to our customers. Today we’re rolling out updates to our cloud-based mobile communications service. From now on, our customers can take full advantage of having their .Tuenti number in the cloud, even when they are overseas or in Spain but without GSM coverage; plus they don’t need to have their physical SIM with them. They just need to have any device with an Internet connection handy. Sounds complicated? It’s not:

  • Emanuela lives in Spain and travels regularly to her home in Italy. It’s quite tedious for her to have to take two different handsets with her, with two local SIM cards –one Spanish and one Italian-, and she prefers not to take calls from Spain when she’s in Italy and vice versa in order to avoid the costs that this entails. That’s why Emanuela enables the option on her .Tuenti app to only receive calls via VozDigital and thus avoids any roaming charges.
  • Pedro does the same when he visits his grandparents in the village. The GSM coverage there is poor, which means that incoming calls tend to break up and the conversation doesn’t flow. With .Tuenti, he can make and receive calls with his phone number via the Wi-Fi at his grandparents’ house, the village canteen or the bar on the square.
  • Pablo has just started working for a new company who have given him a work mobile, but he also wants to keep his personal phone number. To avoid having to buy a dual-SIM phone, Pablo accesses his personal line from the .Tuenti app installed on his work phone, so that he doesn’t miss any calls, whether personal or professional.

We are gradually rolling out this new functionality to all our Android customers as well as to all those users who take advantage of .Tuenti’s cloud-based benefits without having to be a customer of ours and without the need of having a physical SIM card. This service is also available on the desktop version of .Tuenti, and soon will be available for customers using iOS devices.

Follow us